Refund and Cancellation policy

Draft, pending legal review (version draft-refund-2026-10-01). Not the final policy.

Cancellations

Placeholder: how and when a booking or rental can be cancelled, and any fees by stage.

Placeholder: what is refundable, including deposits, and the timeline for refunds.

Placeholder: how rental deposits are held and settled will be described here.

Placeholder: how to raise a refund or cancellation request will be published here.